[zip-code-checker]
Love Your Dog,
but Hate the Mess?
We provide FREE quotes and guarantee an end to the arguments over whose turn it is to deal with the most hated chore of dog ownership. Proudly serving both Santa Clara and San Mateo counties and Fremont in the SF Bay Area.
1,000,000
5,000
2,500
1,000
Santa Clara and San Mateo County’s
Top-Rated Pooper Scooper Service.
Do you avoid spending time in your backyard because of all the dog poop that needs to be cleaned up regularly, but never gets done? Are you tired of the arguments about who’s turn it is to clean up after your four-legged family members? Or maybe you would prefer to get on a schedule and have someone else deal with this hated chore. If any of these are true, it’s probably time to hire the area’s preferred pooper scooper company. Sign up today and see for yourself why our customers love our service!
How Our Pooper Scooper Service Works
Why Choose Us?
-
One-time, weekly, biweekly and multiple weekly visits available
-
Sanitary - Tools cleaned and disinfected with fresh, new bags used at every stop.
-
No contracts - start/stop service anytime
-
Customer phone support available 24-hours a day!
-
No Escaped Pets - Gates secured using a 3-point check upon entry/exit on all visits.
-
Satisfaction guaranteed! If you're not happy with any service provided, we'll revisit the same day for free.
-
Receive arrival and job completed notifications via text message upon each service visit.
-
Marked Vehicles - Our company vehicles are wrapped and hard to miss, so you'll know it's us upon arrival.
-
Our client portal allows you to easily manage every aspect of your service.
-
FREE belly rubs - dogs only (sorry humans)!
As Seen On
Frequently Asked Questions
Do I need to be home when you arrive on my service day(s)?
Nope! We’ll enter through a predetermined entry point, such as a side gate. Please make sure gate is unlocked with safe and clear access free from any obstructions. We won’t attempt to hop gates or hurdle fences. If gates are locked and we cannot access your yard, you’ll still be charged for that visit. We will always try to make contact with you if gates are locked. We will try to revisit same day, if possible.
How will I know my residence was serviced?
Aside form a bomb-free backyard, our clients are able to receive job completed notifications via SMS (text message) and email. Clients can also view completed and upcoming visits within our client portal. There’s several other nifty features within the client portal to ensure our clients have nothing but a great exxperience when using our services. Being we’re a Green Certified company, we don’t leave door hangers or other paper notices as all correspondence is electronic.
Do we work with dogs in the yard?
Of course! However, we’re BIG on safety—for our staff and your pets. If your dog is aggressive or doesn’t take kindly to strangers (us) entering THEIR turf, we ask that you keep your dog(s) inside the home on your service day(s) or while we’re working in the yard. Our staff will not attempt to enter a yard with an animal showing any signs of aggression, agitation or overly excited barking. If a dog that’s deemed unsafe for staff to be around is left outside and we cannot safely enter, you will still be charged for that visit. We will always attempt to contact you to see if someone is home to bring the dog inside, and/or notify you of the situation and try to return at a later time that same day, if possible.
Am I able to receive service year round?
Yes! We provide services year round, rain or shine. In the event of unsafe or hazardous weather (thunderstorms or downpours) or road conditions, we will cancel services until it’s safe to resume. Clients will be notified of any service visit cancellations with as much advance notice as possible.
What holidays do we observe?
We work year-round, but observe the following national U.S. holidays: New Year’s Day, Independence Day, Labor Day, Thanksgiving day, Christmas Eve and Christmas day. We will always send out email reminders the week prior to any upcoming holiday shutdown to keep our clients in the loop.
Am I able to choose my service day(s)?
No. To keep prices competititve and operations efficient, we add you to our established routes based on your address and visit frequency. If you require service on a certain day, please contact us and see if we’re able to accommodate. We’ll always do our best to try, if possible.
How often are you able to service my residence/community?
We offer visit frequencies of biweekly (every-other-week) up to six times a week in certain areas. Our most popular visit frequencies are once, twice and three times per week. The visit frequency you choose really depends on how clean you’d like to keep your yard. And of course, the number of dogs in your pack weighs heavily in that equation.
Do I need to sign any contracts?
No! We never require our clients to sign any contracts or make any type of service commitment. However, commercial accounts will need to sign a service agreement which can be canceled with just a 30-day written notice. Start/stop, upgrade/downgrade services at anytime. We’re quite flexible and very easy to work with.
What forms of payment are accepted?
We accept all major credit cards (Visa, Master Card, American Express, Discover). Cash and personal checks are not accepted. In ceratain cases we may be able to make exceptions to this policy as a temporary or one-time deal.
Do you offer any kind of discount on services?
We do run promotions from time to time. (Promotions page coming soon! Please don’t hesitate to inquire in the meantime.)
How will I be billed each month?
Our service is prepaid and subscription-based. Billing is done on a rolling basis (the same date your service starts) each month. All clients are required to have a card on file whether receiving a one-time or ongoing services.
How do I cancel my service?
If you need to cancel service for any reason, you have a few options. Visit the client portal, send an email to howl@getbombsaway.com, or call 669-200-1630. We’d appreciate at least a 24-48 hour notice on service cancellations for administrative purposes.
Our Service Areas
Sunnyvale
94085, 94086, 94087, 94089
Palo Alto
94301, 94303, 94304, 94305, 94306
San Mateo
94401, 94402, 94403, 94404
Redwood City
94061, 94062, 94063, 94065
Los Gatos
95030, 95032, 95033
Menlo Park
94025, 94027, 94028
Mountain View
94040, 94041, 94043
Fremont
94536, 94537, 94538, 94539, 94555
San Jose
All ZIP Codes
South San Francisco
94080
Half Moon Bay
94019
Palm Springs
92262, 92263, 92264, 92270,92274, 92276, 92292
Indio
92203, 92210, 92211, 92254, 92277, 92278, 92282
Coachella Valley
92234, 92240, 92252, 92258, 92284, 92286, 92201